Refund policy

Do you accept returns?

Unused, non-coffee products may be exchanged within 30 days. Return shipping is at the cost of the customer.  Refunds for returns will be issued within 72 hours of receipt of returned goods.  

We’re sorry, but our coffee beans are non-returnable and non-refundable once they've been shipped. Our coffees are roasted "to order," and we do our best to ship orders within a day of their roast date. This commitment to quality means that we cannot accept coffees returned to us after they've left our roastery.

Recurring subscriptions may be canceled at any time.

Of course, we want you to be happy with your coffee experience more than anything.  We try our best to make sure your order is accurate and correct, however, mistakes do happen.  We will correct, replace or refund any order that is NOT correct.  Please write in to let us know if you've been dissatisfied with your coffee in any way.   Refunds will be issued within 24 hours of notice and confirmation of error.